Refund Policy

Since Notty Clouds specializes in digital products, we follow a strict no-refund policy to maintain fairness and protect intellectual property.

However, we understand that sometimes technical issues may occur, and we’re here to help.

Non-Refundable Purchases

Once a digital product is purchased and downloaded, it cannot be refunded, returned, or exchanged.
This is because digital files, once accessed, cannot be “returned” in the traditional sense.

Exceptions for Technical Issues If you face any problem such as

A broken or invalid download link

Missing or corrupted files

The wrong product was delivered due to an error

Please contact us within 7 days of purchase at support@nottyclouds.com
, and our team will either:

Reissue the correct product, or

Provide a working replacement download link

We take customer satisfaction seriously, and our team will ensure every issue is resolved promptly and professionally.

Duplicate Transactions

If you are accidentally charged twice for the same purchase, kindly inform us immediately. After verification, we will initiate a refund for the duplicate payment within 5–7 business days.

Support Policy

At Notty Clouds, customer support is at the heart of what we do.
We believe that great products deserve equally great assistance, which is why we’re always ready to help.

Support Availability

Our support team is available from Monday to Saturday, 10:00 AM – 7:00 PM (IST).
You can contact us via email at support@nottyclouds.com
, and we typically respond within 24–48 business hours.

Support Coverage

We provide support for:

Download or access issues

File or compatibility errors

Questions regarding product use

General inquiries related to our digital bundles or services

Please note that our support does not include:

Custom modifications or personalized design requests (unless covered under a paid service)

Technical support for third-party platforms (like Canva, WordPress, etc.)

Product Updates

Some Notty Clouds products receive periodic updates or improvements.
If you have purchased a product that includes lifetime access, you will automatically receive all future updates at no additional cost.

Professional Conduct

We kindly request our customers to maintain respectful communication with our support staff.
We’re committed to resolving issues efficiently and professionally.

Contact Options

📧 Email: support@nottyclouds.com

🌐 Website: www.nottyclouds.com

📱 Socials: @NottyCloudsOfficial